ServiceNow CIS SAM Practice Test 2026 – Complete Exam Preparation

The role of a Calculation Script in Custom License Metrics is to define counting methods during reconciliation. This is essential because license metrics often require specific calculations that determine how software usage is measured against licensing agreements. By employing Calculation Scripts, organizations can customize the way they count software installations, user access, or any other relevant parameters that influence compliance with licensing requirements.

For example, if a software vendor has a unique licensing model—such as concurrent user licensing or licensing based on specific features—Calculation Scripts allow the software asset management team to implement these specific counting rules, ensuring accurate reconciliation and compliance reporting.

This capability is critical to help organizations avoid potential compliance issues and optimize their software asset management practices. In contrast, aspects such as simplifying user access, optimizing installation processes, or automating updates do not directly involve the core functionality of calculation scripts regarding license metrics.